Billing and Insurance
Billing and Insurance Simplified
At Galaxy Pediatrics, we know navigating healthcare finances can feel like navigating a starry sky—vast, unfamiliar, and occasionally confusing. But fear not, spacefaring parent! We’re here to illuminate the path, making billing and insurance a breeze so you can focus on what truly matters—your little star’s health.
Understanding Your Bill
- Clear and concise breakdowns
- Itemized statements
- Customer-focused payment options
We Accept the Following Insurance
- Aetna
- Blue Cross Blue Shield Texas
- Cigna
- Humana
- United Healthcare
So we can better serve you, please contact us if your insurance is not listed.
Frequently Asked Questions
WHAT ARE YOUR HOURS OF OPERATION ?
Monday-Thursday 7:00 AM- 4:00 PM
Friday 8:30 AM – 12:30 PM
Sat – Sun: Closed
WHAT INSURANCE DO YOU ACCEPT ?
WHAT PAYMENT METHODS DO YOU ACCEPT ?
and personal checks are not accepted.
APPOINTMENTS POLICY
CANCELLATIONS ARE REQUESTED 24 HOURS BEFORE THE APPOINTMENT.
needs to be seen.
We reserve the right to charge for late, canceled, or missed appointments.
HOW OFTEN SHOULD MY CHILD HAVE A WELL - CHILD CHECKUP ?
We follow the schedule recommended by the American Academy of Pediatrics.
1st Year: 3 to 5 days • 2 weeks • 2 months • 4 months • 6 months • 9 months • 12
months
2nd & 3rd Year: 15 months • 18 months • 24 months • 30 months
4 Years & Older: Once a year
WHAT IMMUNIZATIONS SHOULD MY CHILD RECEIVE ?
Click here to see immunization recommendations from the Texas Health
Department of Health.
HOW DO I GET A COPY OF THE IMMUNIZATION RECORD ?
Call our office (972) 473-9063 and allow two business days for completion.
HOW DO I GET A COPY OF MEDICAL RECORDS?
An independent company handles the transfer and copying of medical records. The fee for their services will be set and handled by them.
Our office can provide a chart summary and/or shot record for a nominal fee.
PRESCRIPTIONS AND REFILLS
Initiate the process by calling the pharmacy. Ask them to fax a refill request to our
office at (972) 473-9059.
DO YOU HANDLE SAME - DAY SICK VISITS ?
Yes we do. We offer same-day appointments for sick visits.
REFERRALS
Suppose your insurance plan requires a referral for specialist or non-emergent procedures and/or lab tests. In that case, you must allow us five business days to complete the appropriate form(s) before obtaining services.
What should I do if my child gets sick after hours?
Please contact our after-hours answering service for assistance at 972-473-9063, where a provider will call you back at the earliest possible. For emergencies, please call 911 or take your child to the nearest emergency room.